Gift cards
What is a gift card?
A gift card is a code that can be used to purchase any experience on walkingpalates.com

How does it work?
Once you purchase the gift card, you will receive an email with the gift code. Browse our experiences and choose your favourite. Before you complete the checkout, there is a specific field where you’ll be asked to enter the gift code.

Can I customize the amount of my gift card?
Yes, the value of your gift card is customizable. Contact us and we’ll be glad to help you.

Can I check the balance of my gift card online?
Unfortunately, you can’t check the balance of your gift card online. However, after your purchase, you receive an email with the gift card and you can see the amount there. In case you need further assistance with your gift card balance, don’t hesitate to get in touch.

When does my gift card expire?
The expiration date can be read on the gift card you receive via email once you complete the checkout. In most cases, gift cards expire in one year after the purchasing but we recommend you check your own gift card.

I couldn’t use my gift card and the expiration date is close. Can I extend the period?
Yes, it is possible to postpone the expiration date. Contact us.

Is it possible to use a gift code to purchase a gift card?
No, gift codes usage is limited to activities and experiences on our website.

My gift code doesn’t work. What can I do?
We’re sorry for that. Please Contact us and we’ll send you a new gift code.
For any further information, please get in touch with us anytime!

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